Navigate to our support portal: https://identityone.freshdesk.com/ Click the "Sign Up" button. Enter your name and email address. Click Regist...

Identity One support services are best accessed by emailing support@identityone.net. Please include your System ID with each new ticket. Info on finding...

System ID is a unique number that identifies a specific product per site. The support agent may request that you provide this ID before any support services...

The TSA has issued an advisory informing that the URL for the Cancelled Card List (CCL) will change. FIPSlink already uses the new URL, but if your syst...

On March 4, 2024, the TSA TWIC CA 1 Signing Certificate expired without a replacement or update, causing some registered TWIC cards to fail validation acros...

Visitor PIV (V-PIV) is a PIV-I smart card for temporary use by people that do not have a CAC or PIV. A FICAM compliant facility can confidently issue V-PIV ...